Finding a Restoration Company
While your insurance company may recommend restoration businesses, choose one with whom you feel at ease. Before you sign a contract with a restoration business, make sure you:
Check out the company's reviews. For instance, take a look at our SERVPRO restoration services evaluation.
Check with the Institute of Inspection, Cleaning, and Restoration Certification to see if the company is certified. IICRC certification demonstrates that the company has insurance, a written customer complaint procedure, and that its technicians are educated and trained.
Carefully read the contract.
Determine which services are covered by your insurance policy. You are liable for paying for contractual services that are not covered by insurance if you sign the contract.
Make sure the restoration business can get started right away, at the very least by putting up tarps and covering openings.